Insurance Claim Assistance
We work with all insurance companies, handle the paperwork and advocate for a complete, fair repair.
You choose the repair shop, not your insurance company. We work with all insurers: we inspect and document the damage, write a detailed estimate, meet or coordinate with your adjuster, submit supplements for hidden damage and help arrange rental cars and deductible assistance. You stay informed while we handle the paperwork.
After a hail storm, the insurance process can feel like a second job. Misty Rodriguez has worked catastrophe claims in more than 20 states, so our team knows what adjusters need and how to document damage so nothing is missed.
We photograph and map every dent, provide a line-item estimate, and stay in contact with your carrier until the claim is settled. If we find hidden damage once trim and headliners come off, we file the supplement for you.
What's included
- Works with all insurance companies
- Detailed, photo-documented estimates
- Adjuster coordination and supplements
- Rental car assistance
- Deductible assistance
- Updates from start to finish
The process
How it works
- 1
Free inspection
Bring the vehicle in, book online or send photos. We map every dent and explain what PDR can and cannot fix.
- 2
Insurance and scheduling
We open or join your claim, coordinate with the adjuster and set up a rental or free concierge pick-up if you need it.
- 3
Paintless repair
Certified master technicians work each dent out under controlled LED lighting in our facility. No drilling, filler or paint.
- 4
Quality check and delivery
Every panel is checked under the lights, the vehicle is cleaned, and we deliver it or have it ready for pick-up.
Questions
Insurance Claim Assistance FAQ
Can I choose my own shop for an insurance repair?
Yes. In Texas you have the right to choose where your vehicle is repaired. Your insurer cannot require you to use a particular shop.
Do you help with my deductible?
We offer deductible assistance on many repairs. Ask us during your estimate and we will explain the options for your claim.
Do I need an adjuster before coming in?
No. You can bring the vehicle in first. We will inspect it, help you open the claim if needed and coordinate directly with the adjuster.
More services
Related services
Paintless Dent Repair
Dents and dings massaged out from behind the panel, with no sanding, filler or repainting. Your factory finish stays intact.
Learn more 02Hail Damage Repair
Full hail restoration in our facilities, from a few dings to baseball-size damage, with insurance handled for you.
Learn more 03Door Ding & Crease Repair
Parking-lot dings, cart hits and soft creases removed, often the same day.
Learn more 04Free Concierge Pick-Up & Delivery
We pick your vehicle up from home or work and bring it back when it is done, free.
Learn more 05Auto Restoration & Protection
Paint protection film, ceramic coating, window tint, glass and detailing to keep the finish looking new.
Learn more 06Windshield Replacement
OEM-quality glass and industry-leading adhesives, installed to strict safety standards.
Learn more